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Interactive navigation is a tool that goes beyond the standard navigation of the integrated content (available in the report drop-down bar). New approach allowed to navigate in the two additional business dimensions of the PZU Group, i.e .:
  • strategy (insurance, health, investments, finances);
  • sustainable development (sales, employees, social responsibility, natural environment and ethics).
The above-mentioned areas were additionally supplemented with related GRI indicators, within each selected issue.
PZU Group

List of GRIs

List of GRIs

38.2 Quantitative data

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Loan receivables from clients measured at amortized cost 1 January – 31 December 2021 1 January – 31 December 2020
Basket 1 Basket 2 Basket 3 POCI Total Basket 1 Basket 2 Basket 3 POCI Total
Gross carrying amount









Beginning of the period 163 118 28 238 12 329 5 291 208 976 170 284 17 609 10 980 6 054 204 927
Recognition of instruments at the time of acquisition, creation, granting 58 460 - - 6 58 466 47 445 - - 1 47 446
Changes attributable to valuation, sale, exclusion or expiration of the instrument -40 618 -4 955 -2 559 -1 132 -49 264 -39 726 -694 -816 -734 -41 970
Change attributable to modification of cash flows concerning the given instrument -2 -1 - - -3 -7 -1 -3 - -11
Assets from the statement of financial position - - -1 678 -57 -1 735 - - -1 822 -39 -1 861
Reclassification to basket 1 7 958 -7 665 -293 - - 4 833 -4 765 -68 - -
Reclassification to basket 2 -15 055 15 127 -72 - - -17 442 17 887 -445 - -
Reclassification to basket 3 -1 374 -2 167 3 541 - - -2 463 -1 784 4 247 - -
Change in the composition of the Group 11 131 - - 1 058 12 189 - - - - -
Other changes, including foreign exchange differences -1 040 -107 249 -25 -923 194 -14 256 9 445
End of the period 182 578 28 470 11 517 5 141 227 706 163 118 28 238 12 329 5 291 208 976











Expected credit losses









Beginning of the period -909 -1 876 -6 517 -4 048 -13 350 -800 -1 321 -5 247 -4 315 -11 683
Establishment of allowances for newly acquired, created, granted instruments -839 - - -3 -842 -657 - - -1 -658
Changes attributable to valuation, credit risk level, sale, exclusion or expiration of the instrument, excluding reclassification 927 -395 -1 210 306 -372 610 -853 -2 478 243 -2 478
Assets from the statement of financial position - - 1 678 57 1 735 - - 1 805 39 1 844
Reclassification to basket 1 -495 360 135 - - -303 280 23 - -
Reclassification to basket 2 157 -161 4 - - 113 -239 126 - -
Reclassification to basket 3 111 372 -483 - - 151 323 -474 - -
Other changes, including foreign exchange differences -19 -98 -78 -80 -275 -23 -66 -272 -14 -375
End of the period -1 067 -1 798 -6 471 -3 768 -13 104 -909 -1 876 -6 517 -4 048 -13 350
Net carrying amount at the end of the period 181 511 26 672 5 046 1 373 214 602 162 209 26 362 5 812 1 243 195 626

At yearend 2021, the PZU Group classified into Basket 3 mortgage loans in Swiss francs with a gross carrying amount of PLN 233 million covered by litigation. This is due to the significant risk of defeat in these cases.

Loan receivables from clients measured at fair value through other comprehensive income 1 January – 31 December 2021 1 January – 31 December 2020
Basket 1 Basket 2 Basket 3 POCI Total Basket 1 Basket 2 Basket 3 POCI Total
Carrying amount









Beginning of the period 720 755 - - 1 475 772 609 - - 1 381
Recognition of instruments at the time of acquisition, creation, granting - - - - - 100 - - - 100
Change in measurement - - - - - 43 57 - - 100
Changes attributable to sale, exclusion or expiration of the instrument -601 -622 - - -1 223 -76 -51 - - -127
Reclassification to basket 2 - - - - - -132 132 - - -
Other changes -4 -2 - - -6 13 8 - - 21
End of the period 115 131 - - 246 720 755 - - 1 475











Expected credit losses









Beginning of the period -4 -22 - - -26 -4 -17 - - -21
Changes attributable to valuation or credit risk level (excluding reclassification) -2 2 - - - -2 -2 - - -4
Changes attributable to sale, exclusion or expiration of the instrument 4 19 - - 23 - - - - -
Reclassification to basket 2 - - - - - 1 -1 - - -
Other changes - -1 - - -1 1 -2 - - -1
End of the period -2 -2 - - -4 -4 -22 - - -26

The allowance pertaining to loan receivables from clients measured at fair value through other comprehensive income is recognized in revaluation reserve and it does not lower the carrying amount of assets.

Debt investment financial assets measured at amortized cost 1 January – 31 December 2021 1 January – 31 December 2020
Basket 1 Basket 2 Basket 3 POCI Total Basket 1 Basket 2 Basket 3 POCI Total
Gross carrying amount









Beginning of the period 57 850 73 34 - 57 957 35 614 368 34 - 36 016
Recognition of instruments at the time of acquisition, creation, granting 26 513 - - - 26 513 31 790 - - - 31 790
Change in measurement 802 - 1 - 803 820 - - - 820
Changes attributable to sale, exclusion or expiration of the instrument -11 476 -8 - - -11 484 -10 834 -33 - - -10 867
Assets from the statement of financial position - - -1 - -1 - - - - -
Reclassification to basket 1 - - - - - 299 -299 - - -
Reclassification to basket 2 -288 288 - - - -38 38 - - -
Change in the composition of the Group 15 - - 40 55 - - - - -
Other changes, including foreign exchange differences 481 1 1 -1 482 199 -1 - - 198
End of the period 73 897 354 35 39 74 325 57 850 73 34 - 57 957











Expected credit losses









Beginning of the period -50 -2 -34 - -86 -33 -19 -34 - -86
Establishment of allowances for newly acquired, created, granted instruments -39 - - - -39 -20 - - - -20
Changes attributable to valuation or credit risk level (excluding reclassification) 9 1 - - 10 9 - - - 9
Changes attributable to sale, exclusion or expiration of the instrument 4 - - - 4 11 1 - - 12
Assets from the statement of financial position - - 1 - 1 - - - - -
Reclassification to basket 1 - - - - - -16 16 - - -
Reclassification to basket 2 7 -7 - - - - - - - -
Other changes, including foreign exchange differences - - -2 -30 -32 -1 - - - -1
End of the period -69 -8 -35 -30 -142 -50 -2 -34 - -86
Net carrying amount at the end of the period 73 828 346 - 9 74 183 57 800 71 - - 57 871

Debt investment financial assets measured at fair value through other comprehensive income 1 January – 31 December 2021 1 January – 31 December 2020
Basket 1 Basket 2 Basket 3 POCI Total Basket 1 Basket 2 Basket 3 POCI Total
Carrying amount









Beginning of the period 63 387 256 - - 63 643 54 537 156 - - 54 693
Recognition of instruments at the time of acquisition, creation, granting 297 955 4 - - 297 959 405 843 - - - 405 843
Change in measurement -445 -10 - - -455 1 054 -1 - - 1 053
Change attributable to modification of cash flows concerning the given instrument - - - - - -12 - - - -12
Changes attributable to sale, exclusion or expiration of the instrument -315 883 -93 - - -315 976 -398 632 -49 - - -398 681
Reclassification to basket 1 - - - - - 13 -13 - - -
Reclassification to basket 2 -94 94 - - - -163 163 - - -
Change in the composition of the Group 313 - - - 313 - - - - -
Other changes, including foreign exchange differences -445 - - - -445 747 - - - 747
End of the period 44 788 251 - - 45 039 63 387 256 - - 63 643











Expected credit losses









Beginning of the period -68 -13 - - -81 -41 -2 - - -43
Establishment of allowances for newly acquired, created, granted instruments -19 - - - -19 -35 - - - -35
Changes attributable to valuation or credit risk level (excluding reclassification) 12 -12 - - - -5 -10 - - -15
Changes attributable to sale, exclusion or expiration of the instrument 20 - - - 20 11 1 - - 12
Reclassification to basket 1 - - - - - -1 1 - - -
Reclassification to basket 2 1 -1 - - - 3 -3 - - -
End of the period -54 -26 - - -80 -68 -13 - - -81

The allowance pertaining to debt investment financial assets measured at fair value through other comprehensive income is recognized in revaluation reserve and it does not lower the carrying amount of assets.

The value of allowances for expected credit losses on buy-sell-back transactions is zero.

Term deposits with credit institutions 1 January – 31 December 2021 1 January – 31 December 2020
Basket 1 Basket 2 Basket 3 POCI Total Basket 1 Basket 2 Basket 3 POCI Total
Gross carrying amount









Beginning of the period 953 - - - 953 1 455 1 - - 1 456
Recognition of instruments at the time of acquisition, creation, granting 33 091 - - - 33 091 110 971 - - - 110 971
Change in measurement 2 - - - 2 26 - - - 26
Change attributable to modification of cash flows concerning the given instrument -399 - - - -399 - - - - -
Changes attributable to sale, exclusion or expiration of the instrument -32 411 - - - -32 411 -111 481 - - - -111 481
Change in the composition of the Group 161 - - - 161




Other changes, including foreign exchange differences -12 - - - -12 -18 -1 - - -19
End of the period 1 385 - - - 1 385 953 - - - 953











Expected credit losses









Beginning of the period -1 - - - -1 -2 - - - -2
Establishment of allowances for newly acquired, created, granted instruments -2 - - - -2 - - - - -
Changes attributable to valuation or credit risk level (excluding reclassification) -4 - - - -4 - - - - -
Other changes 6 - - - 6 1 - - - 1
End of the period -1 - - - -1 -1 - - - -1
Net carrying amount at the end of the period 1 384 - - - 1 384 952 - - - 952

Loans 1 January – 31 December 2021 1 January – 31 December 2020
Basket 1 Basket 2 Basket 3 POCI Total Basket 1 Basket 2 Basket 3 POCI Total
Gross carrying amount









Beginning of the period 3 318 79 - - 3 397 4 517 - - - 4 517
Recognition of instruments at the time of acquisition, creation, granting 1 418 - - - 1 418 1 173 - - - 1 173
Change in measurement -10 2 - - -8 56 - - - 56
Change attributable to modification of cash flows concerning the given instrument -1 204 -6 - - -1 210 -2 349 - - - -2 349
Reclassification to basket 2 - - - - - -79 79 - - -
End of the period 3 522 75 - - 3 597 3 318 79 - - 3 397











Expected credit losses









Beginning of the period -7 -6 - - -13 -27 - - - -27
Establishment of allowances for newly acquired, created, granted instruments -1 - - - -1 -5 - - - -5
Changes attributable to valuation or credit risk level (excluding reclassification) 1 - - - 1 3 - - - 3
Changes attributable to sale, exclusion or expiration of the instrument 2 - - - 2 16 - - - 16
Reclassification to basket 2 - - - - - 6 -6 - - -
End of the period -5 -6 - - -11 -7 -6 - - -13
Net carrying amount at the end of the period 3 517 69 - - 3 586 3 311 73 - - 3 384

Receivables 1 January – 31 December 2021 1 January – 31 December 2020
Gross carrying amount

Beginning of the period 7 333 6 825
Changes in the period 3 242 508
End of the period 10 575 7 333



Expected credit losses

Beginning of the period -1 087 -1 088
Changes in the period -70 1
End of the period -1 157 -1 087
Net carrying amount at the end of the period 9 418 6 246