More than insurance

On behalf of the PZU Group, I hereby convey to you our activity report for 2021. In the last reporting period, we functioned in highly volatile surroundings. The subsequent waves of the COVID-19 pandemic, the clear recovery in the activity of commercial undertakings and consumers, rising inflation and the suitable shift in monetary policy in the latter half of last year and the economic repercussions of the mounting geopolitical crisis in the last quarter were among the factors contributing to that. In the face of uncertainty shaped by a number of new risk factors, the PZU Group once again demonstrated its capacity to grow its business constantly and steadfastly on all of its critical markets and generate above-average benefits for its shareholders while simultaneously providing clients with an attractive and modern offer and the best service.

The PZU Group is the largest financial conglomerate in Poland and Central and Eastern Europe with assets exceeding PLN 400 billion. We have a footprint in five countries in this region. In Poland alone we enjoy the trust of 22 million clients. For us this is a source of great ennoblement but also a great obligation. We are aware to how large of a degree we can influence market standards and social attitudes. We utilize this potential responsibly to co-shape a more sustainable, friendly and safe environment to live and work for all of our stakeholders. We get constructively involved in solving key global and local problems, including ones related to the adverse effects of climate change. We would like to generate significant, recurring benefits for our clients and shareholders by attaching importance not just to financial results but also to how we deliver them.